A group of children dressed as spies or detectives, wearing white shirts, black pants, black hats, and black ties, performing a dance or stage act under blue stage lighting.

New Malden Theatre Academy Policies

At New Malden Theatre Academy, the safety, wellbeing, and enjoyment of our students are always our top priority. Our policies are in place to ensure a safe, inclusive, and supportive environment where every student can learn, grow, and perform with confidence. We ask all students and parents to take a moment to read through our policies so that we can work together to maintain high standards of care, respect, and professionalism across the academy.

  • Here at the New Malden Theatre Academy we ensure that your childs safety and happiness is our number one priority. 

    Policy Aims

    The aim of the New Malden Theatre Academy Child Protection Policy is to promote good practice in: 

    • Providing children and young people with appropriate safety and protection whilst in the care of the New Malden Theatre Academy

    • Allow all staff/volunteers to make informed and confident responses to specific child protection issues

    The New Malden Theatre Academy believes that:

    • The welfare of children is vital and that safety and welfare come first in all instances.

    • All children, whatever their age, culture, disability, gender, language, racial origin, religious beliefs and/or sexual identity have the right to protection from abuse

    • All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately

    • All staff including teachers, assistants and volunteers working for New Malden Theatre Academy have a responsibility to report concerns to the principal or other identified staff.

    New Malden Theatre Academy has a duty of care to safeguard all children involved in our classes from harm. 

    All children have a right to protection and the needs of disabled children and others who may be particularly vulnerable must be taken into account. 

    New Malden Theatre Academy will ensure the safety and protection of all children involved in our stage school through adherence to the Child Protection guidelines. A child is defined as under 18 The Children Act 1989.

    Promoting Good Practice

    The New Malden Theatre Academy will encourage the following:

    • Always working in an open environment (e.g. avoid private or unobserved situations and encouraging an open environment i.e. no secrets)

    • Treating all young people/disabled adults equally, and with respect and dignity

    • Always putting the welfare of each young person first, before winning or achieving goals

    • Maintaining a safe and appropriate distance with students (e.g. it is not appropriate to have an intimate relationship with a child)

    • Building balanced relationships based on mutual trust which empowers children to share in the decision making process

    • Making performing fun, enjoyable and promoting fair play

    • Ensuring that if any form of manual/physical support is required, it should be provided openly and according to guidelines provided by dance boards such as IDTA. Care is needed, as it is difficult to maintain hand positions when the child is constantly moving. Young people should always be consulted and their agreement gained.

    • Ensuring that all material (i.e scripts /scene content) is age appropriate and never makes a child feel uncomfortable or concerned. 

    • Keeping up to date with the skills, qualifications and insurance in performing arts.

    • Being an excellent role model – this includes not smoking or drinking alcohol in the company of young people, always aiming to speak in a positive manner and remembering that building confidence and ensuring the child is having a positive experience is always the main aim.

    • Giving enthusiastic and constructive feedback rather than negative criticism

    • Keeping a written record of any injury that occurs, along with the details of any treatment given in an accident report book. 

    • Informing parents if any child is taken ill or injured during class.

    • Never offering or allowing children to be transported home or to events in teachers cars. 

    • Ensuring that children switch off mobile phones in all lessons and teachers only use their phones for music. 

    The following practice not acceptable. A teacher should never:

    • Engage in rough, physical or sexually provocative games

    • Allow or engage in any form of inappropriate touching

    • Allow children to use inappropriate language unchallenged

    • Make sexually suggestive comments to a child, even in fun 

    • Reduce a child to tears as a form of control

    • Allow allegations made by a child to go unchallenged, unrecorded or not acted upon

    • Do things of a personal nature for children that they can do for themselves

    Guidelines for use of photographic filming

    The New Malden Theatre Academy does not allow any filming or photographing to take place UNLESS;

    We have signed consent in advance from parents.

    We do not allow parents to take photo’s of their children in shows, nor to make videos. 

    We hire professional, DBS checked photographers and videographers and parents are given the option to purchase photographs of their own child.

    We ask all children to put mobile phones away in bags, completely out of sight before starting a class. 

    Recruitment and selecting staff and volunteers

    The New Malden Theatre Academy recognises that anyone may have the potential to abuse children in some way and that all reasonable steps are taken to ensure that unsuitable people are prevented from working with children. When undertaking pre selection checks the following should be included:

    * All our staff; freelance / volunteers / assistants, should complete and application form. This will elect information about an applicant’s past and a self disclosure about any criminal record

    • Consent should be obtained from an applicant to seek information from the Criminal Records Bureau (DBS CHECK)

    • Two confidential references, including one regarding previous work with children. These references must be taken up and confirmed through telephone contact

    • Evidence of identity (passport or driving licence with photo)

    Responding to suspicions or allegations

    It is not the responsibility of anyone working at New Malden Theatre Academy in a paid or unpaid capacity to take responsibility or to decide whether or not child abuse has taken place. However, there is a responsibility to act on any concerns through contact with the appropriate authorities. New Malden Theatre Academy will assure all staff/volunteers that it will fully support and protect anyone, who in good faith reports his or her concern that a colleague/volunteer is or may be abusing a child.When there is a complaint against a member of staff there may be three types of investigation:

    • A criminal investigation. 

    • A child protection investigation.

     • A disciplinary or misconduct investigation. 

    The results of the police and child protection investigation may well influence the disciplinary investigation.

    Suspected abuse

    Any suspicion that a child has been abused by either a member of staff or a volunteer should be reported to the Principal: Kelly Hall, who will take such steps as considered necessary to ensure the safety of the child in question and any other child who may be at risk.

    Action to help the victim and prevent bullying in performing

    • Have a zero tolerance policy to bullying

    • Take all signs of bullying very seriously

    • Encourage all children to speak and share their concerns• 

    • Help the victim to speak out and tell the person in charge or someone of authority

    • Create an open environment•

    • Investigate all allegations and take action to ensure the victim is safe

    • Speak with the victim and the bully/ies separately

    • Reassure the victim that you can be trusted and will help them, although you cannot promise to tell no one else

    • Keep records of what is said (what happened by whom, when etc)

    • Report any concerns to the Principal 

      Action towards bullies

    • Talk with the bully/ies explain the situation and try to get the bully/ies to understand the consequences of their behaviour•

    • Seek an apology to the victim/s.

     • Inform the bully’s parents 

    • Provide support for the teacher of the victim

    • Impose sanctions as necessary

    • Encourage and support the bully/ies to change behaviour

     • Hold meetings with the families to report on progress

     • Inform all appropriate members of the action taken

     • Keep a written record of action taken (whom, when etc) 

    Contact Details

    Designated Safeguarding Officer (DSO)

    Principle - Kelly Hall

    Phone - 0777 266 9716

    Email - newmaldentheatreacademy@gmail.com

    CEOP www.ceop.police.uk

  • 1. INTRODUCTION

    This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.newmalden@gmail.com.

    By providing us with your data, you warrant to us that you are over 18 years of age. Any child under the age of 18 should ask a parent to contact us on their behalf. 

    Kelly Hall is the data controller and is are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

    We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.

    Contact Details

    Our full details are: 

    Full name of legal entity: New Malden Theatre Academy / Kelly Hall.

    Email address: newmaldentheatreacademy@gmail.com

    Postal address: 118 Verona Drive, Surrey. KT6 5BE

    [Telephone number:] 07772669716

    It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at newmaldentheatreacademy@gmail.com

    2.WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

    Personal data means any information capable of identifying an individual. It does not include anonymised data.

    We may process the following categories of personal data about you:

    • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

    • Identity Data  that includes data such as: STUDENT NAME, STUDENT AGE, STUDENT GENDER, PARENT NAME, PARENT CONTACT NUMBER, ALTERNATIVE EMERGENCY CONTACT NAME AND NUMBER, MEDICAL OR LEARNING CONDITIONS.  We process this data so that we have the best information to ensure the safety of the child .

    Sensitive Data

    We only collect sensitive data for teachers who applying for jobs at the New Malden Theatre Academy. We collect criminal record checks via a DBS application in order to ensure that the applicant has no previous convictions and is able to work with children. More information on this is available to teachers applying for jobs. 

    Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, book a child onto a course). If you don’t provide us with the requested data, we may have to cancel a booking but if we do, we will notify you at the time.

    We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at newmaldentheatreacademy@gmail.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

    We may process your personal data without your knowledge or consent where this is required or permitted by law.

    We do not carry out automated decision making or any type of automated profiling.

    3.HOW WE COLLECT YOUR PERSONAL DATA

    We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). 

    4. MARKETING COMMUNICATIONS 

    Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). 

    [Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you have a student booked onto a course (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. 

    We do not share your information with any third parties for marketing reasons.

    If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchase and bookings.  

    5.DISCLOSURES OF YOUR PERSONAL DATA

    We may have to share your personal data with the parties set out below:

    • Professional advisers including lawyers, bankers, auditors and insurers 

    •  Service providers who provide IT and system administration services.

    • Government bodies that require us to report processing activities.

    • Local Councils - Surrey, Kingston and Merton in order to obtain chaperone and performance licenses. 

    We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

    7.DATA SECURITY

    We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

    We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

    8.DATA RETENTION

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

    For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

    In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

    9.YOUR LEGAL RIGHTS

    Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

    You can see more about these rights at: 

    https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

    If you wish to exercise any of the rights set out above, please email us at newmaldenheatreacademy@gmail.com.

    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

    We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

    We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

    If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

     10.THIRD-PARTY LINKS

    This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


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